Skip to main content

What Risks Are Difficult To Insure?

By July 16th, 2024Guides, Insurance

Insurance plays a crucial role in protecting individuals and businesses from financial losses resulting from unforeseen events. It provides peace of mind by offering coverage against a wide range of risks, from property damage and liability claims to medical expenses and business interruptions. However, while insurance is designed to provide a safety net, not all risks are easy to insure.

There are certain risks that pose significant challenges for insurance companies due to their unique characteristics or inherent complexities. Understanding these difficult to insure risks is important for individuals and businesses seeking comprehensive coverage.

In this article, we will explore some of the risks that fall into this category and examine why they present difficulties for insurers. By shedding light on these challenges, we can gain a better appreciation for the intricacies of the insurance industry and the ongoing efforts to provide coverage solutions for even the most complex risks.

What Risks Are Difficult To Insure?

Insurance is a fundamental tool for mitigating risks and protecting individuals, businesses, and assets against unforeseen events. However, there are certain risks that pose significant challenges for insurance companies when it comes to providing coverage. These difficult-to-insure risks often involve unique characteristics or complexities that make it harder to assess and quantify potential losses. Here are some examples of risks that fall into this category:

  1. Natural disasters and catastrophic events: Natural disasters such as earthquakes, hurricanes, and floods can cause widespread devastation and result in substantial financial losses. The unpredictability and severity of these events make it challenging for insurers to accurately estimate potential losses and determine appropriate premiums. Additionally, the concentration of risks in certain geographical areas can further complicate the underwriting process.
  2. Emerging technologies and innovations: With rapid advancements in technology, new risks emerge that may be difficult to assess and insure. Examples include autonomous vehicles, drones, and cybersecurity threats. Insurers often struggle to evaluate the risks associated with these emerging technologies due to limited historical data and evolving regulatory landscapes. The lack of actuarial data and established risk models makes it challenging to develop comprehensive coverage options for these risks.
  3. High-risk occupations or activities: Certain professions and activities inherently carry higher risks of injury, liability, or property damage. These can include occupations such as extreme sports athletes, deep-sea divers, or firefighters. Insuring individuals engaged in such high-risk activities requires specialized underwriting expertise and a thorough understanding of the associated hazards. Determining appropriate premiums and coverage terms becomes challenging due to the increased likelihood of claims and potential severity of losses.
  4. Non-standard or unique risks: Some risks fall outside the typical insurance coverage parameters and require customized solutions. These may include insuring rare collectibles, celebrity body parts, or highly specialized equipment. Valuing these unique assets, determining appropriate coverage limits, and addressing potential claims scenarios can be complex. Insurers often rely on specialized knowledge and expertise to assess these risks and provide tailored coverage options.

Addressing the challenges posed by these difficult-to-insure risks requires innovative approaches within the insurance industry. Insurers must invest in advanced risk assessment techniques, data analytics, and collaboration with industry experts to develop comprehensive coverage solutions. Alternative risk transfer mechanisms, such as captives or risk retention groups, can also provide avenues for managing these complex risks.

Examples Of Difficult To Insure Risks

Natural Disasters And Catastrophic Events 

Natural disasters and catastrophic events pose significant challenges for insurers and policyholders alike. These events, which include earthquakes, hurricanes, floods, wildfires, and tornadoes, can cause widespread devastation and result in substantial financial losses. Here are some key aspects of natural disasters and catastrophic events in relation to insurance:

  1. Unpredictability and Severity: Natural disasters are inherently unpredictable in terms of their occurrence, intensity, and location. This unpredictability makes it challenging for insurers to accurately estimate potential losses and assess the associated risks. The severity of these events can vary greatly, ranging from minor damages to complete destruction, further complicating the process of underwriting policies and determining appropriate premiums.
  2. Geographic Concentration: Certain regions are more prone to specific types of natural disasters. For example, coastal areas are at higher risk of hurricanes, while seismic zones are susceptible to earthquakes. Insurers must carefully evaluate the concentration of risks in these geographical areas to determine the potential exposure and spread their risk accordingly. This can lead to variations in coverage availability and pricing based on location.
  3. Catastrophe Modeling: Insurers utilize sophisticated catastrophe models to assess the potential impact of natural disasters and catastrophic events. These models integrate historical data, scientific research, and geographical information to estimate the frequency and severity of events. Catastrophe modeling helps insurers understand the potential losses they may face, allowing them to price their policies accordingly and allocate resources for claim settlements.
  4. Policy Coverage and Exclusions: Insurance policies typically cover certain types of natural disasters, but coverage can vary significantly depending on the policy and its terms and conditions. Policyholders need to carefully review their policies to understand what specific events are covered and what exclusions may apply. Some policies may exclude coverage for certain types of disasters or have limitations on coverage amounts, deductibles, or waiting periods.
  5. Government Involvement: In many cases, governments play a crucial role in managing the aftermath of natural disasters. They may provide disaster relief programs, financial assistance, or infrastructure support to affected individuals and communities. Insurance companies may work closely with government agencies to coordinate efforts, assess damages, and expedite claim processing.
  6. Mitigation and Preparedness: Insurers and policyholders both recognize the importance of risk mitigation and disaster preparedness. Insurers may offer incentives or discounts for implementing preventive measures, such as installing safety devices, reinforcing structures, or implementing emergency response plans. Policyholders are encouraged to take proactive steps to protect their properties and minimize potential losses.

Navigating the insurance landscape in the context of natural disasters and catastrophic events requires collaboration between insurers, policyholders, and government entities. It involves understanding the risks, evaluating policy coverage, implementing risk mitigation measures, and being prepared for the unexpected. By addressing the challenges posed by these events, insurers strive to provide comprehensive coverage and support to policyholders when they need it most.

Emerging Technologies And Innovations

Emerging technologies and innovations present unique challenges for insurers as they bring new risks that are often unfamiliar and rapidly evolving. The advancements in technology, such as autonomous vehicles, drones, and cybersecurity threats, require insurers to adapt their underwriting and coverage strategies. Here are some key aspects to consider regarding emerging technologies and innovations in relation to insurance:

  1. Limited Historical Data: Many emerging technologies lack extensive historical data that insurers typically rely on for risk assessment. This absence of historical data makes it difficult to accurately evaluate the potential risks and determine appropriate premiums. Insurers must find innovative ways to analyze and predict risks associated with these technologies, often leveraging partnerships, industry expertise, and advanced data analytics.
  2. Evolving Regulatory Landscape: Emerging technologies often operate in regulatory gray areas, where laws and regulations have yet to catch up with technological advancements. This creates uncertainties and complexities for insurers as they must navigate the legal landscape to ensure compliance and mitigate potential liabilities. Insurance companies need to closely monitor regulatory developments and adjust their policies and coverage accordingly.
  3. Cybersecurity Risks: With the increasing reliance on digital systems and interconnected networks, cybersecurity risks have become a significant concern for individuals and businesses. Insurers face challenges in assessing and pricing cybersecurity risks due to the ever-evolving nature of cyber threats and the potential for large-scale data breaches. Insurers must continually update their risk models and collaborate with cybersecurity experts to understand the evolving landscape and develop effective coverage options.
  4. Product Liability and Safety Concerns: Innovations such as autonomous vehicles, medical devices, and other cutting-edge technologies raise unique product liability and safety concerns. Insurers must evaluate the potential risks associated with these products, including malfunctions, accidents, or unforeseen consequences. Assessing liability and determining appropriate coverage terms require a deep understanding of the technology, its potential impact, and collaboration with industry experts.
  5. Reevaluating Underwriting Practices: The emergence of new technologies often calls for a reevaluation of underwriting practices. Insurers need to develop specialized underwriting guidelines and criteria to assess emerging risks accurately. This may involve collaborating with industry experts, conducting research, and closely monitoring technological advancements to stay ahead of potential risks.
  6. Collaboration and Partnerships: Insurers often collaborate with technology companies, startups, and industry associations to gain insights into emerging technologies and develop tailored insurance products. Such collaborations can provide insurers with valuable expertise, data, and insights necessary to understand and address the risks associated with these innovations.

Navigating the insurance landscape in the context of emerging technologies and innovations requires a proactive and adaptable approach. Insurers must stay abreast of technological advancements, engage in continuous risk assessment, and foster collaboration with relevant stakeholders. By doing so, insurers can effectively address the challenges presented by emerging technologies and provide comprehensive coverage that aligns with the needs and risks of the evolving digital landscape.

High-Risk Occupations Or Activities

High-risk occupations or activities pose unique challenges for insurers due to the increased likelihood of accidents, injuries, or property damage. These occupations and activities involve higher levels of risk compared to typical professions or hobbies. Insuring individuals engaged in such high-risk endeavors requires specialized underwriting techniques and a comprehensive understanding of the associated hazards. Here are key aspects to consider regarding high-risk occupations or activities in relation to insurance:

  1. Assessing Occupational Hazards: High-risk occupations, such as construction workers, firefighters, or oil rig workers, often involve inherent dangers and a higher risk of injury or illness. Insurers must conduct thorough assessments of the specific occupational hazards involved and determine the potential impact on insurance coverage and premiums. Factors such as the frequency and severity of accidents, industry safety standards, and regulatory compliance play a vital role in evaluating the risks associated with these occupations.
  2. Liability Considerations: Certain high-risk professions, such as medical practitioners, architects, or engineers, face significant liability risks. Errors or negligence in their work can lead to costly legal claims and professional indemnity concerns. Insurers need to carefully evaluate the potential liability exposures and provide coverage that adequately protects these professionals in the event of lawsuits or claims related to their professional services.
  3. Sporting and Adventure Activities: Activities such as extreme sports, mountaineering, skydiving, or scuba diving involve inherent risks that can lead to accidents or injuries. Insurers must assess the risks associated with these activities, considering factors such as the level of experience, safety precautions, and adherence to industry standards. Coverage options may vary depending on the activity, with higher premiums or specialized policies designed to address the specific risks involved.
  4. Risk Mitigation and Safety Measures: Insurers often encourage risk mitigation and the implementation of safety measures to minimize potential losses. For high-risk occupations or activities, policyholders may be required to follow specific safety protocols, undergo training, or maintain equipment in good working condition. Insurers may offer premium discounts or incentives for policyholders who demonstrate a commitment to safety and risk management.
  5. Underwriting Expertise: Insuring high-risk occupations or activities requires specialized underwriting expertise. Insurers employ professionals with in-depth knowledge of specific industries or hobbies to accurately assess the associated risks. These underwriters consider various factors, including safety protocols, risk management practices, training requirements, and historical loss data, to determine appropriate coverage terms and premiums.
  6. Exclusions and Limitations: Insurance policies for high-risk occupations or activities may have specific exclusions or limitations. Insurers may exclude coverage for certain hazardous activities or impose higher deductibles or policy limits to reflect the increased risk. Policyholders should carefully review their insurance policies to understand any limitations or restrictions that may apply to their high-risk profession or hobby.

Navigating the insurance landscape for high-risk occupations or activities requires collaboration between insurers, policyholders, and industry experts. It involves a comprehensive understanding of the unique risks associated with these endeavors, specialized underwriting practices, and a commitment to risk management and safety measures. By addressing these challenges, insurers can provide comprehensive coverage that protects individuals engaged in high-risk occupations or activities while effectively managing potential liabilities.

Non-Standard Or Unique Risks

Non-standard or unique risks present distinctive challenges for insurers as they deviate from typical insurance coverage parameters. These risks involve unconventional or specialized assets, activities, or circumstances that require customized insurance solutions. Insuring such risks requires a thorough understanding of their unique characteristics and the ability to assess their value and potential risks. Here are key aspects to consider regarding non-standard or unique risks in relation to insurance:

  1. Assessing Unique Asset Value: Non-standard risks often involve insuring unique assets, such as rare collectibles, valuable artwork, or exotic vehicles. Insurers must have specialized knowledge or access to experts who can accurately assess the value of these assets. This assessment ensures that appropriate coverage limits are determined and that policyholders receive adequate compensation in the event of a loss.
  2. Tailoring Coverage: Insuring non-standard risks often requires tailoring coverage to address their specific needs and circumstances. These risks may have different coverage requirements, terms, and conditions compared to standard insurance policies. Insurers must work closely with policyholders to understand their unique situations and develop policies that provide comprehensive coverage while addressing any specific exclusions or limitations.
  3. Unusual Claims Scenarios: Non-standard risks can present unusual claims scenarios that require careful evaluation. For example, insuring a celebrity’s body part may involve unique liability considerations and potential claims related to damage or loss. Insurers need to anticipate and assess these unconventional claims scenarios, ensuring they have the expertise and resources to handle claims effectively.
  4. Limited Historical Data: Non-standard risks often lack extensive historical data on which insurers typically rely for risk assessment and pricing. This limited data may make it challenging to accurately estimate potential losses and determine appropriate premiums. Insurers must utilize alternative methods, such as market research, expert opinions, or specialized risk modeling, to assess these risks effectively.
  5. Collaboration with Specialized Experts: Insuring non-standard risks often requires collaboration with specialized experts or industry professionals. These experts can provide insights into the risks involved and help insurers understand the unique aspects of the assets or activities being insured. Collaborative efforts allow insurers to develop tailored coverage options and underwriting practices that address the specific needs of policyholders.
  6. Risk Evaluation and Underwriting Expertise: Insurers must possess the necessary expertise and capabilities to evaluate non-standard risks accurately. This evaluation involves assessing the unique characteristics of the risk, considering factors such as rarity, condition, provenance, or specific activities involved. Specialized underwriters with in-depth knowledge of these non-standard risks can effectively evaluate the associated risks and determine appropriate coverage terms.

Navigating the insurance landscape for non-standard or unique risks requires a combination of specialized knowledge, collaboration, and innovative thinking. Insurers must have the expertise to assess the value and risks of unique assets, tailor coverage to address specific needs, and collaborate with industry experts. By addressing these challenges, insurers can provide comprehensive coverage options that meet the specific requirements of policyholders with non-standard or unique risks.

Insurance Industry Approaches To Managing Difficult Risks

Risk Assessment And Underwriting Practices

Risk assessment and underwriting practices are fundamental aspects of the insurance industry. Insurers rely on these practices to evaluate and quantify risks, determine coverage terms, and establish appropriate premiums. The goal is to strike a balance between providing adequate coverage to policyholders while managing the financial viability of the insurance company. Here are key considerations regarding risk assessment and underwriting practices:

  1. Gathering and Analyzing Data: Insurers collect and analyze a wide range of data to assess risks accurately. This includes historical loss data, industry statistics, demographic information, and other relevant factors. Advanced data analytics techniques enable insurers to identify trends, patterns, and correlations, facilitating more informed risk assessments.
  2. Evaluating Probability and Severity: Insurers assess both the probability of a risk event occurring and the potential severity of the resulting loss. By understanding the likelihood and magnitude of potential losses, insurers can determine the appropriate premiums and coverage limits. Actuarial models and statistical tools help quantify these risks based on historical data and mathematical calculations.
  3. Underwriting Guidelines and Criteria: Insurers establish underwriting guidelines and criteria that outline the acceptable risks and coverage terms. These guidelines define the types of risks the insurer is willing to cover, along with the conditions and requirements for each policy. Underwriters apply these guidelines to evaluate individual applications, ensuring that the proposed risks align with the insurer’s risk appetite.
  4. Risk Classification and Segmentation: Insurers often classify risks into different segments based on various factors, such as industry type, geographical location, or demographic characteristics. This segmentation allows insurers to assess risks more accurately, differentiate coverage terms, and allocate resources effectively. Certain risk segments may require specialized underwriting expertise or specific policy enhancements.
  5. Adjusting Premiums and Coverage Terms: Based on the risk assessment, insurers determine the appropriate premiums and coverage terms for each policy. Higher-risk exposures typically result in higher premiums or may require specific coverage exclusions. Insurers also consider factors such as deductibles, limits, and policy endorsements to tailor coverage to the specific needs of policyholders while managing the risk exposure.
  6. Evolving Underwriting Practices: Underwriting practices continually evolve to adapt to changing market conditions, emerging risks, and technological advancements. Insurers must stay abreast of industry developments, regulatory changes, and emerging risks to refine their underwriting practices. This may involve incorporating new data sources, enhancing risk assessment models, or utilizing innovative technologies to streamline underwriting processes.
  7. Collaboration and Expertise: Effective risk assessment and underwriting practices often involve collaboration with industry experts, such as risk engineers, actuaries, or specialists in specific fields. These collaborations help insurers gain a deeper understanding of complex risks, enhance risk evaluation methodologies, and ensure accurate underwriting decisions.

By employing robust risk assessment and underwriting practices, insurers can make informed decisions, provide appropriate coverage, and maintain the financial stability of their operations. Ongoing advancements in data analytics, technology, and collaboration with industry experts contribute to more accurate risk assessments, efficient underwriting processes, and improved overall risk management within the insurance industry.

Alternative Risk Transfer Mechanisms 

Alternative risk transfer (ART) mechanisms are innovative strategies that allow insurers to transfer or manage risks in non-traditional ways. These mechanisms provide alternative options beyond traditional insurance policies, enabling insurers to customize risk transfer solutions based on specific needs and circumstances. Here are some key alternative risk transfer mechanisms:

  1. Captive Insurance: Captive insurance involves establishing a separate subsidiary or company to provide insurance coverage to the parent company or affiliated entities. Captives are commonly used to cover risks that are difficult to insure in the traditional market or to achieve cost savings. By creating their own insurance entity, organizations gain more control over their risk management, underwriting criteria, and premium structure.
  2. Risk Retention Groups (RRGs): RRGs are specialized insurance entities owned by policyholders who have similar risk profiles or belong to the same industry or professional association. RRGs allow members to pool their risks and collectively provide coverage to themselves. This mechanism offers policyholders more control over underwriting, claims handling, and risk management practices, while also potentially reducing costs.
  3. Finite Risk Insurance: Finite risk insurance is a form of risk transfer that involves entering into a contract where the insurer provides coverage for a specific period and caps the maximum liability. This mechanism allows policyholders to manage their exposure to certain risks and potentially stabilize their financial outcomes. Finite risk insurance is often used for high-severity, low-frequency risks or to address specific risks that are challenging to insure traditionally.
  4. Insurance-Linked Securities (ILS): ILS are financial instruments that allow investors to assume insurance-related risks in exchange for potential returns. These securities, such as catastrophe bonds or insurance-linked funds, transfer risks associated with natural disasters or other catastrophic events to the capital markets. ILS provide insurers with additional capacity to manage risks, and investors can diversify their portfolios by accessing a new asset class.
  5. Parametric Insurance: Parametric insurance is based on predetermined parameters rather than indemnifying actual losses. It pays out a predetermined amount when specific conditions or triggers occur. This mechanism is often used for risks that can be objectively measured, such as weather-related events or commodity price fluctuations. Parametric insurance provides faster claims payouts and greater certainty for policyholders, as the payout is not contingent on proving the actual loss.
  6. Alternative Risk Financing Structures: Alternative risk financing structures, such as risk-sharing arrangements, loss portfolio transfers, or structured risk transfer solutions, offer customized risk transfer mechanisms that cater to specific needs. These structures involve complex financial arrangements, often tailored to address unique or hard-to-insure risks. They enable organizations to align their risk management strategies with their financial objectives and optimize risk transfer.

Alternative risk transfer mechanisms provide insurers and organizations with flexible solutions to manage risks that may not be effectively addressed by traditional insurance products. These mechanisms allow for greater customization, enhanced risk management control, and potential cost savings. However, they also require specialized expertise, thorough risk analysis, and careful consideration of regulatory and legal requirements.

Collaboration And Data Sharing

Collaboration and data sharing are vital aspects of the insurance industry that foster innovation, improve risk assessment, and enhance underwriting practices. By working together and sharing relevant data, insurers, policyholders, and industry stakeholders can collectively benefit from improved insights and more accurate risk evaluations. Here are key considerations regarding collaboration and data sharing in the insurance industry:

  1. Industry Partnerships: Insurers often collaborate with industry partners, including reinsurers, brokers, and insurance associations. These partnerships facilitate the exchange of knowledge, expertise, and data, allowing insurers to gain insights into emerging risks, market trends, and best practices. By working together, industry stakeholders can collectively enhance risk assessment capabilities and develop innovative solutions.
  2. Sharing Historical Data: Historical data plays a crucial role in risk assessment and underwriting practices. Insurers can benefit from sharing anonymized historical data to gain a broader perspective on risk trends and patterns. Data sharing initiatives enable insurers to analyze a larger pool of data, leading to more accurate risk assessments and pricing strategies. This collaboration can also contribute to the development of industry-wide benchmarks and risk models.
  3. Collaboration with Policyholders: Insurers can collaborate directly with policyholders to gather valuable data and insights. Through partnerships, insurers can access policyholder data related to risk management practices, loss experiences, and safety measures. This information allows insurers to better understand the insured risks and provide tailored coverage options that align with policyholders’ specific needs. Collaboration with policyholders also helps insurers develop risk mitigation strategies and offer proactive risk management guidance.
  4. Advanced Data Analytics: Collaboration and data sharing are closely linked to the use of advanced data analytics in the insurance industry. By leveraging sophisticated analytical tools and techniques, insurers can analyze vast amounts of data from various sources. This includes internal data, industry data, and external data sets such as weather patterns or demographic trends. Advanced analytics enable insurers to uncover insights, identify correlations, and make data-driven decisions that improve risk assessment accuracy and underwriting practices.
  5. Privacy and Security Considerations: While collaboration and data sharing offer significant benefits, it is crucial to prioritize data privacy and security. Insurers must adhere to strict privacy regulations and implement robust data protection measures to safeguard sensitive information. Anonymization and aggregation techniques can be used to protect personally identifiable information while still enabling effective data sharing and analysis.
  6. Regulatory and Compliance Landscape: Collaboration and data sharing in the insurance industry must align with applicable regulations and compliance requirements. Insurers need to ensure that data sharing practices comply with privacy laws, industry regulations, and contractual obligations. By establishing transparent and compliant data-sharing frameworks, insurers can build trust and maintain the integrity of shared data.

Collaboration and data sharing hold immense potential for driving innovation, enhancing risk assessment capabilities, and improving underwriting practices in the insurance industry. By working together, insurers can leverage collective knowledge, access broader datasets, and develop more accurate risk models. These collaborative efforts ultimately benefit policyholders by providing them with tailored coverage options, proactive risk management guidance, and improved overall insurance experiences.

Conclusion

Overall, there are various risks that are challenging for insurers to underwrite and provide coverage for. These risks encompass a wide range of factors, including the unpredictable nature of natural disasters and catastrophic events, the evolving landscape of emerging technologies and innovations, the inherent dangers associated with high-risk occupations or activities, and the unique and non-standard risks that fall outside the scope of traditional insurance policies.

Natural disasters and catastrophic events pose significant challenges due to their sporadic occurrences and the potential for large-scale losses. Insurers must carefully assess the probability and severity of such events and balance the need to provide coverage with the financial sustainability of their operations. Developing robust risk assessment models, leveraging advanced data analytics, and collaborating with experts can enhance insurers’ ability to evaluate and underwrite these risks effectively.

Emerging technologies and innovations bring about new risks that often surpass the scope of traditional insurance policies. Insurers face the challenge of understanding and quantifying these risks, which may involve complex cybersecurity threats, product liability issues, or regulatory uncertainties. Staying abreast of technological advancements, partnering with industry experts, and continuously adapting underwriting practices are vital for insurers to effectively address these evolving risks.

High-risk occupations or activities pose challenges due to their increased likelihood of accidents, injuries, or damages. Insurers must carefully evaluate the nature of these risks, assess the insured’s safety protocols, and determine appropriate coverage terms that account for the elevated exposure. Collaboration with risk engineers, utilization of industry-specific underwriting guidelines, and implementing risk mitigation strategies can help insurers navigate these high-risk environments.

Non-standard or unique risks often fall outside the scope of traditional insurance policies, requiring insurers to develop tailored solutions. These risks can range from unusual or unconventional assets to specialized industries or niche markets. Insurers may need to explore alternative risk transfer mechanisms, collaborate with industry specialists, and leverage data analytics to effectively underwrite these non-standard risks.

Ultimately, risk assessment and underwriting practices play a pivotal role in addressing these difficult-to-insure risks. Insurers must rely on a combination of industry knowledge, data analytics, collaborative partnerships, and innovative solutions to enhance their ability to evaluate and provide coverage for these challenging risks.

It is important to note that the insurance landscape continues to evolve, and insurers must adapt accordingly. This includes keeping pace with emerging risks, advancements in technology, regulatory changes, and evolving customer needs. By continuously refining risk assessment methodologies, expanding underwriting capabilities, and embracing innovation, insurers can better address the challenges associated with difficult-to-insure risks.

Overall, while certain risks present challenges to insurers, the industry’s ongoing commitment to innovation, collaboration, and adaptability enables the development of solutions to address these difficulties. By leveraging technology, data analytics, and expertise, insurers can enhance risk assessment practices, expand coverage options, and better serve policyholders in an ever-changing and challenging risk landscape.